This chapter defines what a business process is, introduces the Business Process Model and Notation standard, and presents some examples of typical business processes. The first step is understanding what your business processes are. This book is all about designing efficient business process applications. Whether itâs parts for manufacturing, information, or simply money, if your processes are not efficient, you either need to keep a large surplus or risk running out. Maybe your business does not run on coffee, but it certainly runs on something. The person I spoke to was quite brusque.maybe they hadnât had coffee either.â They wonât deliver until itâs settled. ÂI sent the order, but someone forgot to pay the previous bill. ÂBut I told you last week the stock was low. ÂWhat dâyou mean thereâs no coffee? This place runs on coffee!â
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